Accessibility Statement

Last Updated: February 21, 2026 | Effective Date: February 21, 2026

1. Accessibility Standards

We strive to conform to the following accessibility standards:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA: We aim to meet or exceed the requirements of WCAG 2.1 Level AA, which is the internationally recognized standard for web accessibility.
• Section 508 of the Rehabilitation Act: We work to ensure our website and digital content comply with Section 508 standards for federal agencies and contractors.
• Americans with Disabilities Act (ADA): We are committed to providing an accessible digital experience in compliance with Title III of the ADA.
• Twenty-First Century Communications and Video Accessibility Act (CVAA): We ensure our multimedia content is accessible to individuals with disabilities.

2. Accessibility Features

Our website incorporates the following accessibility features to enhance usability for all visitors:

2.1 Navigation and Structure

• Skip Navigation Link: A "Skip to main content" link is available at the top of every page, allowing keyboard and screen reader users to bypass repetitive navigation.
• Semantic HTML: We use proper heading structures (H1, H2, H3) to create logical document outlines that assist screen readers.
• Consistent Navigation: Navigation menus are consistent throughout the site for predictable user experience.
• Breadcrumb Navigation: Breadcrumb trails help users understand their location within the site structure.

2.2 Visual Design and Readability

• Color Contrast: We maintain high contrast ratios between text and background colors to ensure readability for users with low vision.
• Resizable Text: Text can be resized up to 200% without loss of content or functionality using browser zoom controls.
• Readable Fonts: We use clear, sans-serif fonts that are easy to read on all devices.
• Focus Indicators: Visible focus indicators help keyboard users navigate interactive elements.

2.3 Images and Media

• Alt Text: All meaningful images include descriptive alternative text for screen readers.
• Decorative Images: Decorative images are marked as such to be ignored by assistive technologies.
• Captions and Transcripts: Videos include captions, and audio content includes transcripts where applicable.
• Audio Descriptions: Where appropriate, videos include audio descriptions for visually impaired users.

2.4 Forms and Interactions

• Form Labels: All form fields have associated labels that are properly announced by screen readers.
• Error Identification: Form errors are clearly identified and described in text.
• Keyboard Accessibility: All interactive elements are operable via keyboard alone.
• Sufficient Time: Users are given adequate time to complete forms and interactions.

3. Ongoing Efforts

Accessibility is an ongoing commitment. We regularly:

• Conduct Accessibility Audits: We perform regular automated and manual testing of our website using tools such as WAVE, axe, and screen readers (NVDA, JAWS, VoiceOver).
• User Testing: We engage with users who have disabilities to gather feedback and improve accessibility.
• Staff Training: Our development and content teams receive training on accessibility best practices.
• Third-Party Reviews: We periodically engage external accessibility experts to audit our site and provide recommendations.
• Monitor Standards: We stay current with evolving accessibility standards and guidelines.

4. Third-Party Content

While we strive to ensure all content on our site is accessible, some third-party content, widgets, or embedded materials may not be fully accessible. This includes:

• Social media feeds and widgets
• Embedded videos from external platforms
• Third-party plugins and tools
• Linked content on external websites

When we become aware of inaccessible third-party content, we work with providers to improve accessibility or provide alternative accessible formats where possible.

5. Known Limitations

Despite our best efforts, some pages or content may have accessibility limitations. We are transparent about known issues and actively working to resolve them:

• Legacy Documents: Some older PDF documents may not be fully accessible. We are in the process of updating or replacing them with accessible HTML versions.
• Complex Data Tables: Some complex data tables may be difficult to navigate with screen readers. We are working to simplify table structures and add appropriate markup.
• Interactive Maps: Our location maps may have limited accessibility. We provide text-based addresses and directions as alternatives.

6. Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with:

• Screen Readers: JAWS, NVDA, VoiceOver, TalkBack
• Browsers: Chrome, Firefox, Safari, Edge (latest two versions)
• Operating Systems: Windows, macOS, iOS, Android
• Accessibility Tools: ZoomText, Dragon NaturallySpeaking, Windows Magnifier

7. Feedback and Assistance

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have difficulty using any part of our site, please contact us:

When contacting us, please include:

• The specific web page or feature you encountered
• The accessibility issue you experienced
• The assistive technology you were using (if applicable)
• Your contact information

7.1 Alternate Formats

Upon request, we can provide information from our website in alternative formats, including:

• Large print documents
• Audio recordings
• Braille (upon request)
• Plain text versions
• Email communications

8. Accessibility Features in Our Services

As an IT services company, we also help our clients make their own digital properties more accessible. Our services include:

• Accessibility Audits: Comprehensive evaluation of websites and applications against WCAG standards
• Remediation Services: Technical implementation to fix accessibility issues
• Accessibility Training: Workshops for development and content teams
• Ongoing Monitoring: Continuous accessibility compliance monitoring

9. Statement Updates

We will update this Accessibility Statement as we improve our accessibility features and as standards evolve. We encourage you to review this statement periodically.

10. Formal Complaints

If you believe we have not adequately addressed your accessibility concerns, you have the right to file a formal complaint with:

• U.S. Department of Justice - Civil Rights Division: www.ada.gov
• Texas Governor's Committee on People with Disabilities: gov.texas.gov/disabilities

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