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Privacy Policy
Last Updated: February 21, 2026 | Effective Date: February 21, 2026
1. Introduction
FORECore Technology ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you:
- Visit our website at forecoretech.com (the "Site")
- Use our managed IT, cybersecurity, cloud, and other technology services (the "Services")
- Interact with us through email, phone, or other channels
Please read this Privacy Policy carefully. By accessing or using our Site or Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, do not use our Site or Services. [citation:10]
4. How We Use Your Information
We use the information we collect for the following purposes: [citation:2][citation:5]
4.1 To Provide and Maintain the Services
- Create and manage your account
- Deliver managed IT, cybersecurity, cloud, and other services
- Process transactions and send transaction notifications
- Provide customer support and respond to inquiries
- Troubleshoot and fix technical issues
4.2 To Improve and Develop Our Services
- Analyze usage patterns and trends
- Test new features and functionality
- Improve user experience and service delivery
4.3 To Communicate With You
- Send service-related announcements and updates
- Respond to your comments, questions, and requests
- Send marketing communications (with your consent, where required by law)
- Notify you about changes to our policies or terms
4.4 For Security and Fraud Prevention
- Detect, investigate, and prevent fraudulent transactions
- Protect against security threats and abuse
- Monitor and analyze security incidents [citation:1]
4.5 For Legal Compliance
- Comply with applicable laws and regulations
- Respond to legal requests (subpoenas, court orders)
- Protect our rights, privacy, safety, or property
- Resolve disputes and enforce agreements [citation:2]
5. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), UK, or Switzerland, our legal basis for collecting and using your personal information depends on the specific context: [citation:10]
- Contractual Necessity: Processing is necessary to perform our contract with you (e.g., providing the Services)
- Legitimate Interests: Processing is necessary for our legitimate business interests (e.g., fraud prevention, improving the Services, marketing to existing customers)
- Legal Obligation: Processing is necessary to comply with applicable laws
- Consent: You have given explicit consent for specific processing activities (e.g., marketing emails)
You have the right to withdraw consent at any time. See Section 7 (Your Privacy Rights).
6. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes without your explicit consent. We may share your information in the following circumstances: [citation:2][citation:7]
6.1 Service Providers
We share information with third-party vendors who perform services on our behalf:
- AWS / Google Cloud: Infrastructure and hosting
- Stripe: Payment processing
- Google Analytics: Usage analytics
- Microsoft 365 / Azure: Cloud services delivery
- Cisco / Dell: Hardware and equipment provisioning
These service providers are contractually obligated to use your information only for the specified purpose and implement appropriate security measures. [citation:4]
6.2 Business Transfers
If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site before your information is transferred and becomes subject to a different privacy policy.
6.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid legal process, including court orders, subpoenas, or government requests. [citation:7]
6.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
6.5 Aggregated and De-identified Information
We may share aggregated or de-identified information that cannot reasonably be used to identify you for research, marketing, or business intelligence purposes. [citation:7]
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information: [citation:10]
- Right to Know: Request information about the categories and specific pieces of personal information we have collected about you
- Right to Access: Request a copy of your personal information in a portable format
- Right to Correction: Request correction of inaccurate personal information
- Right to Deletion: Request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out: Opt-out of the sale or sharing of your personal information (we do not sell your data)
- Right to Limit Use of Sensitive Information: Limit our use of sensitive personal information
- Right to Non-Discrimination: Exercise your rights without discrimination
To exercise your rights, please contact us using the information in Section 16. We will verify your identity before processing your request. [citation:4]
8. California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with additional rights: [citation:6][citation:10]
8.1 Categories of Personal Information Collected
In the past 12 months, we have collected the following categories of personal information:
- Identifiers (name, email, phone, IP address)
- Customer records (billing information, account details)
- Commercial information (services purchased)
- Internet activity (browsing history, interactions with our Site)
- Geolocation data (approximate location)
- Professional information (company, job title)
- Sensitive personal information (login credentials, precise location with consent)
8.2 Sources of Personal Information
We collect personal information from:
- You directly (forms, account creation, communications)
- Your devices automatically (cookies, analytics)
- Service providers and business partners
8.3 Business Purposes
We use personal information for the business purposes described in Section 4.
8.4 Do Not Sell or Share My Personal Information
We do not sell your personal information. If this practice changes, we will update this policy and provide a "Do Not Sell or Share My Personal Information" link on our homepage as required by California law. [citation:6]
We respect Global Privacy Control (GPC) signals. If your browser sends a GPC signal, we will treat this as a request to opt-out of any potential data sales. [citation:9]
8.5 Shine the Light
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not share your information for those purposes. [citation:6]
9. Texas Privacy Rights (TDPSA)
📋 TEXAS DATA PRIVACY AND SECURITY ACT: This section applies to Texas residents.
The Texas Data Privacy and Security Act (TDPSA) provides Texas residents with the following rights effective July 1, 2024: [citation:10]
- Right to Confirm Processing: Confirm whether we are processing your personal data
- Right to Access: Access your personal data
- Right to Correction: Correct inaccuracies in your personal data
- Right to Deletion: Delete personal data provided by or obtained about you
- Right to Data Portability: Obtain a copy of your personal data in a portable format
- Right to Opt-Out: Opt-out of the processing of personal data for:
- Targeted advertising
- The sale of personal data (we do not sell data)
- Profiling in furtherance of decisions that produce legal or similarly significant effects
- Right to Appeal: Appeal a refusal to take action on your request
How to Exercise Your Texas Rights: Submit a request via:
We will respond within 45 days. If we need more time, we will notify you. If we deny your request, we will explain why and provide instructions on how to appeal. [citation:10]
10. Cookies and Tracking Technology
We use cookies and similar tracking technologies to collect and use personal information about you. For detailed information about the cookies we use, your rights, and how to control cookies, please see our separate Cookie Policy. [citation:3][citation:6]
11. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including: [citation:1][citation:4]
- Encryption of data in transit and at rest
- Access controls and authentication requirements
- Regular security assessments and monitoring
- Employee training on data protection
- Secure data disposal procedures
While we implement safeguards, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
12. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. [citation:4]
Criteria used to determine retention periods include:
- The duration of our relationship with you
- Legal obligations under applicable laws
- Statutes of limitation
- Ongoing or potential disputes
When we no longer need your personal information, we will securely delete or anonymize it. [citation:6]
13. Children's Privacy
Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information. [citation:10]
14. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws different from those in your country. [citation:10]
When we transfer personal data from the European Economic Area (EEA), UK, or Switzerland to the United States, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by: [citation:2][citation:5]
- Posting the updated policy on this page with a new "Last Updated" date
- Sending an email notification (if we have your email address)
- Displaying a notice on our website
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
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